Terms of Service

1. Acceptance of Terms

By accessing or using Viral Manager ("the Service"), operated by WINRA SAS, a French société par actions simplifiée registered with the Nanterre Trade and Companies Register under SIREN 951 112 630 (intra-community VAT FR64951112630), with its registered office at 40 rue Madeleine Michelis, 92200 Neuilly-sur-Seine, France ("we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

Viral Manager is a SaaS platform that helps content creators and social media managers discover viral content trends, analyze posts using AI, and organize their content strategy. The Service includes features such as viral post discovery, AI-powered content analysis, asset management, and team collaboration tools.

3. Account Registration

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 16 years old to use the Service
• One person or entity may not maintain more than one account
• You are responsible for all activity that occurs under your account

4. Subscription & Payments

The Service offers free and paid subscription plans. By subscribing to a paid plan:

• You authorize us to charge your payment method through our payment processor, Stripe
• Subscriptions are billed on a recurring monthly basis
• You may cancel your subscription at any time through your account settings or the Stripe billing portal
• Refunds are handled on a case-by-case basis
• We reserve the right to modify pricing with 30 days notice

5. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws, including copyright and intellectual property laws
• Attempt to gain unauthorized access to the Service or its systems
• Use the Service to scrape, collect, or harvest personal data beyond what is provided
• Resell, duplicate, or redistribute the Service without authorization
• Interfere with or disrupt the Service or servers
• Upload malicious code or content

6. Intellectual Property

The Service, including its design, features, and content (excluding user-generated content), is owned by WINRA SAS and protected by intellectual property laws.

You retain ownership of any content you upload to the Service. By uploading content, you grant us a limited license to store, process, and display that content as necessary to provide the Service.

7. AI Analysis & Content

Our AI-powered analysis features provide suggestions and insights based on publicly available social media data. While we strive for accuracy:

• AI-generated analysis is provided "as-is" and should not be considered professional advice
• Viral scores and content recommendations are estimates and not guarantees of performance
• You are responsible for how you use the insights provided by the Service

8. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which details how we collect, use, and protect your data.

9. Limitation of Liability

To the maximum extent permitted by law, WINRA SAS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

10. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control. We will provide reasonable notice when possible.

11. Termination

We may suspend or terminate your account if you violate these Terms. You may terminate your account at any time by contacting support. Upon termination:

• Your right to use the Service will cease immediately
• We will delete your data within 30 days, unless legally required to retain it
• Any outstanding payments remain due

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with French law, without regard to conflict of law provisions. Any dispute relating to these Terms shall be submitted to the competent courts within the jurisdiction of Nanterre, France, unless mandatory consumer-protection rules provide otherwise.

14. Contact

For any questions regarding these Terms, please contact us at support@viral-managers.com